Terms and Conditions

By using our services you accept the following terms and conditions:


I accept that:

  • Appointments must be paid for in full at the time of booking. Failure to do so will mean that my slot cannot be reserved

  • There will be no refunds (except in the case of termination by the medium). However, if there is a need to cancel, a new date can be rearranged, provided 48 hours’ notice is given.

  • I am responsible for being punctual for my appointment and will ensure that there are no interruptions during the reading.

  • I am responsible for ensuring my technology is working and that I will record my sitting

  • I will provide my technology details/ phone number including country code or any other details needed at the time I book my appointment

  • If the connection keeps failing over a video call, Steven will try to proceed with the appointment over telephone

  • I will be responsible for any calling charges that are incurred

  • If the medium feels that the sitting is not working properly that they can terminate the sitting and I will be provided with a full refund

  • If I feel unhappy with the sitting I will make that known within the first 10 minutes and will expect a full refund. Beyond that time the sitting will proceed and no refund will be given.

  • That there can be no guarantee who from the world of spirit will communicate through a sitting.

  • If there is more than one person I understand that the medium won’t give sittings to separate people at the same time in the same reading that aren’t partners, family or haven’t got a shared bereavement.


Legal Disclaimer:

  • I am over 18 years of age

  • I have no known psychological or addictive conditions that will impact on my mental health as a result of having a private sitting

  • I understand that a private sitting does not substitute for any other professional help I might need.

  • I accept that I have a personal responsibility and it is up to me if I act upon any advice given to me by the medium or spirit even if any predictions are made

  • UK law dictates that we state that all sittings are for educational and entertainment purposes only